Privacy Policy

At Rave Rvw, we respect your privacy and are committed to protecting your personal data. We use cookies to ensure that our website functions properly, remember your preferences, manage your shopping basket, and understand how our website is used. Some cookies are necessary for the website to work, while others are optional and require your consent.

We may collect personal information such as your name, email address, telephone number, billing and delivery address, and purchase details when you place an order, contact us, or otherwise interact with our website. We use this information to process and deliver orders, provide customer service, manage returns and refunds, and improve your experience with Rave Rvw.

You have the right to request access to, correction or deletion of your personal data, as well as to withdraw your consent where applicable. Please note that we may need to retain certain information where required by law, including for accounting and tax purposes, or where we have an ongoing order, return, dispute or customer service matter.

If you would like to access, correct or delete your personal data, or have any questions about how we handle your information, please contact us at info@rave-review.com. You can also manage or withdraw your cookie preferences at any time through our cookie settings.

We take data protection and information security very seriously. The effective management of all personal data, including security and confidentiality, is the heart of our business and naturally underpins our practices and processes.

This privacy notice informs you about the type, scope and purpose of the processing of personal data we collect, use and process as a part of our website and its functions and content as well as our external online presences.

What we keep track of

1. Products you’ve viewed. We’ll use this to, for example, show you products you’ve recently viewed.
2. Location, IP address and browser type. We use this for purposes like estimating taxes and shipping.
3. Your shipping address. We’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order.

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number and credit card/payment. We’ll use this information for purposes, such as, to:

• Send you information about your account and order
• Respond to your requests, including refunds and complaints
• Process payments and prevent fraud
• Set up your account for our store
• Comply with any legal obligations we have, such as calculating taxes
• Improve our store offerings
• Send you marketing messages, if you choose to receive them
• If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for 5 years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.

We’ll also use cookies to keep track of cart contents while you’re browsing our site. This section explains what cookies are, how we use cookies, how third-parties we may partner with may use cookies on the Website, your choices regarding cookies and further information about cookies.

What are cookies?

Cookies are small pieces of text sent by your web browser by a website you visit. A cookie file is stored in your web browser and allows the Website or a third-party to recognize you and make your next visit easier and the Website more useful to you. Cookies can be “persistent” or “session” cookies. Persistent cookies remain on your personal computer or mobile device when you go offline, while session cookies are deleted as soon as you close your web browser.

Use of cookies

When you use and access the Website, we may place a number of cookies files in your web browser. We use cookies to enable certain functions of the Website. We may use essential cookies to authenticate users and prevent fraudulent use of user sessions.

Choices regarding cookies

If you’d like to delete cookies or instruct your web browser to delete or refuse cookies, please visit the help pages of your web browser. As an European citizen, under GDPR, you have certain individual rights. You can learn more about these rights in the GDPR Guide.

Please note, however, that if you delete cookies or refuse to accept them, you might not be able to use all of the features we offer, you may not be able to store your preferences, and some of our pages might not display properly.

Who has access?

Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access order information, like what was purchased, when it was purchased and where it should be sent, and customer information like your name, email address, and billing and shipping information. Our team members have access to this information to help fulfill orders, process refunds and support you.

Payments

WHEN PROCESSING A PAYMENT, SOME OF YOUR PERSONAL INFORMATION MAY BE SHARED WITH OUR PAYMENT SERVICE PROVIDER. THIS MAY INCLUDE INFORMATION NECESSARY TO PROCESS AND SUPPORT THE PAYMENT, SUCH AS YOUR PURCHASE TOTAL AND BILLING INFORMATION.